Simplifying Home
Installations at Scale

Done is the all-in-one platform and service for managing your installation projects. Delight customers, automate processes and ensure every installation runs smoothly from start to finish.

Trusted by

Managing installations doesn't have to be painful

From order management & installer matching to transparent communication, Done simplifies every step of the installation process.

Order Management

Monitor every installation in Backoffice—see timelines, chats, quotes, and financials at a glance. Spot issues on the map and let Inbox flag jobs that need your attention.

Case Management

Done Inbox is your complete case management hub—create, assign, and manage tickets with full project context and direct communication.

Matching & Scheduling

Easily manage your own team, subcontractors, and the Done Network. Assign and schedule jobs in Calendar, or let orders go out automatically to external installers in the app.

Customer App

The Done app gives your customers full insight into their project and a great impression of your service. Chat, take video calls, view & accept quotes and see the timeline of their project.

Installer App

Communication with chat & video calls, attachments with manuals & login details per installation, scheduling tools & the view to see which installation is most important for the moment.

Quotes & Invoices

Set up installation articles for extras so installers can send clear quotes—no disputes. Once done, all order details and approved extras flow straight into your invoicing system.

Pre- & post-installation forms

Collect site details up front with pre-installation forms, and get peace of mind with detailed, customizable reports after every job.

Smart SLAs & Triggers

Stay on top of every install with automated alerts and actions. Trigger follow-ups if bookings stall, escalate support when delays hit. No job slips through the cracks.

No installers?
Don't worry

Tap into Done Installer Network's trusted pool of vetted professionals to handle installations with confidence.

Built for your business

Retailers & Brands

Give your customers the best installation experience. Manage orders, track installations, and provide real-time updates.

Learn more about retailer solutions

Installation Companies

Put your installation business into overdrive. Streamline scheduling, workforce management, and financial operations.

Learn more for installation companies

Integrations

Supercharge your operations by integrating Done with your favorite tools.

Sync orders and updates back to your e-commerce system

Automate financial workflows with invoicing software integrations

Use our APIs and plugins to connect Done with custom tools

Proven impact

2019

Founded

0K+

Installations

Installers

Simplify Every Aspect of Installation Management

Done's platform empowers your business with tools for financial clarity, seamless communication, and efficient workforce management.

What they say about us

"Done has become essential to how we manage and deliver EV charger and battery installations. Their platform makes it easy to coordinate our own partner installers while seamlessly using Done's vetted network when needed. It's reduced our admin work significantly and helped us deliver a smoother, more professional customer experience."

Filip Sernhede

CEO, Elbilsvaruhuset.se

Let's talk

Ready to simplify your installation operations? Get in touch with our team to learn how Done can help.

Simplifying Home
Installations at Scale